Warranty Information

At Collision Awareness, we believe dependable safety technology should be backed by dependable support. Our products are designed to help improve workplace awareness and reduce the risk of accidents in busy industrial environments.

From pedestrian warning systems to forklift collision avoidance solutions, our products are designed with an emphasis on reliability, durability, and ease of use.

We stand behind the quality of our products and are committed to providing our customers with reliable solutions and responsive support.

5-Year Limited Warranty

Collision Awareness warrants that its products will be free from defects in materials and workmanship for a period of five (5) years from the date of shipment.

This warranty applies only to products that have been properly installed, operated, maintained, and inspected in accordance with the manufacturer's instructions and intended application.

Warranty Coverage

If a product is determined by Collision Awareness to contain a defect in materials or workmanship during the warranty period, Collision Awareness may, at its sole discretion:

  • Repair the product

  • Replace the product

  • Provide an appropriate remedy as determined by Collision Awareness

Warranty Exclusions

This warranty does not cover:

  • Normal wear and tear

  • Cosmetic damage, including scratches, dents, fading, discoloration, or finish deterioration

  • Damage caused by misuse, abuse, negligence, improper installation, improper maintenance, or unauthorized modifications

  • Damage resulting from accidents, collisions, impacts, or excessive vibration

  • Damage caused by improper electrical connections, incorrect voltage, power surges, or other electrical faults

  • Damage resulting from exposure to moisture, chemicals, extreme temperatures, or environmental conditions beyond the product's specified operating limits

  • Damage caused by unauthorized repairs, alterations, or the use of incompatible components

  • Products used outside their intended application or published operating specifications

Limitation of Warranty

Collision Awareness makes no other warranties or representations, express or implied, by operation of law or otherwise, including any implied warranties of merchantability or fitness for a particular purpose, to the extent permitted by applicable law.

The purchaser acknowledges that they are responsible for determining whether a product is suitable for its intended application and for ensuring that the product is properly installed, operated, and maintained.

Collision Awareness products are intended to supplement existing workplace safety practices and procedures, not replace operator awareness, employee training, or established safety protocols.

Warranty Claims

To initiate a warranty claim, please contact Collision Awareness and provide:

  • Product name or description

  • Date of purchase or shipment

  • Description of the issue

  • Photographs or videos, when applicable

Warranty claims will be reviewed on a case-by-case basis.

Contact Information

Collision Awareness
3550 Legacy Blvd
St. Charles, IL   60115

Phone: 888-324-1920
Email: sales@collisionawareness.com